Shipping policy

AiVital – Shipping Policy

At AiVital , we’re dedicated to delivering your order quickly, safely, and transparently. Here’s everything you need to know about our shipping process:

Shipping Coverage
Shipping Area: We currently ship to addresses within the United States.

Coming Soon: We’re working on expanding to international locations—stay tuned!

Shipping Costs
Free Shipping: All U.S. orders include free standard shipping.

No Hidden Fees: The total cost is clearly shown at checkout—what you see is what you pay.

Order Handling Time
Processing Time: Orders are processed within 1–3 business days (Monday–Friday).

Transit Time
Estimated Transit Time: 4–10 business days once your order has been processed.

Note: Shipping times may vary slightly due to weather, holidays, or carrier delays.

Order Tracking
Once your order ships, you’ll receive an email with:

  • The shipping carrier’s name
  • Your tracking number

Track your shipment on our website or directly via the carrier’s site.

Missing Items
Report Window: Notify us within 10 days of delivery if anything is missing.

Resolution: We’ll investigate and send a replacement or issue a refund promptly.

Need assistance? Reach out to our support team via our Contact Us—we’re always here to help!

 

Contact Information

Email: support@aivitallife.com

Contact Address: 1700 S DE SOTO PL, ONTARIO, CA 91761, United States.

 

Contact Us